Who we are

This website is operated by Skelton Ward, a trading name of Integra Construction Consultancy Ltd. For the purposes of data protection law, Integra Construction Consultancy Ltd is the data controller responsible for the personal data collected through this website.

If you have any questions about this privacy policy or how we handle your data, you can contact us at info@skeltonward.co.uk.

What information we collect

We collect personal data in the following ways:

Contact form submissions: When you use the contact form on our website, we collect the information you provide, such as your name, email address, and message content.
Cookies: Our website uses strictly functional cookies that are necessary for the site to operate correctly. These do not track your activity or store personal information.
Analytics: We may in future use analytics tools to understand how visitors interact with our website. If we do, this policy will be updated to reflect the tools used and how the data is processed.

How we use your information

Contact form submissions: We use the information you provide solely to respond to your enquiry. Your submissions are processed and stored by Netlify, our hosting provider, and forwarded to us via email.
Cookies: Functional cookies are used only to ensure the website works as expected. They do not collect personal data or track browsing behaviour.

Lawful basis for processing

Under the UK General Data Protection Regulation (UK GDPR), we rely on the following lawful bases:

Legitimate interests: To respond to enquiries submitted through our contact form and to maintain and improve our website.
Consent: Where we introduce any non-essential cookies or analytics tools in future, we will obtain your consent before processing any data.

How long we keep your data

Contact form submissions: We retain enquiry data for as long as necessary to respond to and resolve your enquiry. Submissions stored by Netlify are subject to Netlify’s data retention policies.
Cookies: Functional cookies expire at the end of your browsing session or within a short period, depending on their purpose.

We do not sell or share your personal data with third parties for marketing purposes. Your data may be processed by the following service providers who act on our behalf:

Netlify: Hosts our website and processes contact form submissions. Netlify’s servers may be located outside the UK; see Netlify’s privacy policy for details on their data handling practices.

Your rights

Under the UK GDPR, you have the following rights regarding your personal data:

Access: You can request a copy of the personal data we hold about you.
Rectification: You can ask us to correct any inaccurate or incomplete data.
Erasure: You can request that we delete your personal data where there is no compelling reason for us to continue processing it.
Restriction: You can ask us to restrict the processing of your data in certain circumstances.
Objection: You can object to our processing of your data where we rely on legitimate interests.
Data portability: You can request that we provide your data in a structured, commonly used, machine-readable format.

To exercise any of these rights, please contact us at info@skeltonward.co.uk. We will respond within one month.

If you are not satisfied with how we handle your request, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

Security

We take the security of your information seriously and have measures in place to protect against unauthorised access, alteration, and loss of data.

Changes to this privacy policy

We may update this privacy policy from time to time. Any changes will be reflected on this page with an updated revision date. We encourage you to review this page periodically.

Privacy Policy